Experts in communication, brand and reputation research

Johnson & Johnson

Securing leadership commitment to communications for improved success

Up to 2012, Johnson & Johnson’s (J&J’s) stock price was under pressure. Reputation value analysis identified the economic scale and location of reputational weaknesses—some operational, others, were about focused messaging.

Supported by Echo’s ongoing media analysis, J&J’s leadership committed to improve performance through greater alignment and consistency of effort and communications throughout the organisation.

J&J’s Strategic Pillars of Growth program grew the stock price by 28% over the next four years.